International 5-Star Medical Hospitality Standard

You Focus on Healing. We've Thought of Everything Else.

With Akem Health, your treatment journey doesn't begin at an operating theatre door — it begins in the skies over Istanbul. From your private VIP driver to your 5-star Bosphorus-side stay, from your native-language coordinator to your 365-day digital follow-up, every second is planned.

100%End-to-End VIP Logistics
24/7Personal Medical Assistant
12 MonthsRemote Clinical Follow-up
VIP transfer experience

JCI & Tourism Board Assurance

Zero stress, maximum comfort and a full guarantee

A Flawless Plan, A to Z

The VIP Patient Journey — From Your Flight to Your Recovery

We've designed every detail for our international patients — medical travel with the comfort of home, without ever feeling like a stranger abroad.

01

Digital Pre-Consultation & File Review

Your test results and imaging are reviewed by our specialist surgeons, who provide a transparent treatment plan and fixed price guarantee.

Privacy-Protected Secure System
02

VIP Welcome & Luxury Transfer

You're greeted by name at the Istanbul airport gate and taken to your private chauffeured vehicle.

Onboard Wi-Fi & Premium Refreshments
03

5-Star Recovery Accommodation

You begin your recovery at one of our partner luxury hotels, just minutes from the hospital, matched to your treatment protocol.

Medical Diet & Private Room Service
04

Surgery at a JCI-Accredited Hospital

You're admitted alongside your interpreter; the procedure is performed using the latest technology by internationally recognised physicians.

Uninterrupted Support in Your Language
05

Check-up & a Gentle Bosphorus Tour

Once your physician approves, enjoy a relaxed, panoramic Istanbul experience with special, low-effort activities.

Light-Paced & Restful Route
06

1-Year Digital Follow-up & Guarantee

Once you're home, your month 1, 3, 6 and 12 check-ups continue via video consultation through our mobile patient portal.

Complication Insurance Coverage
VIP airport welcome
Licensed Private Fleet
VIP vehicle detail
VIP vehicle detail
Uninterrupted Transport Guarantee

Airport – Hotel – Hospital: Unlimited Private Transfers

We remove the single biggest stress of international travel — getting around the city. A private VIP driver gets you to every appointment on time, without the traffic.

Named VIP Welcome

Your coordinator or driver meets you at customs with a personalised name sign and carries your luggage.

Premium-Equipped Comfort

Adjustable ergonomic leather seats, sterile climate filters and Wi-Fi, designed with post-op comfort in mind.

Flexible, Unlimited Trips

Whenever you need a check-up, dressing change or pharmacy run, your car is ready within 20 minutes.

Peaceful Recovery Spaces

5-Star Partner Residences & Medical Comfort

Post-operative rest is the most critical stage of treatment. Our partner hotels are equipped with hygiene and dietary facilities designed for surgical patients.

The Bosphorus Pearl ResidenceBosphorus View
5-Star Luxury

The Bosphorus Pearl Residence

Spacious balcony suites, 24-hour medical room service and a dedicated organic post-surgery menu.

  • Just 8 minutes from the hospital
  • Hypoallergenic, sound-insulated rooms
Quasar City SuitesCity Centre
5-Star Luxury

Quasar City Suites

Close to our clinics, with smart-room technology and dedicated seating areas for companions.

  • In-room adjustable medical headboards
  • 24/7 nurse-call integration
Serenity Garden ResidenceCalm & Wellness
5-Star Luxury

Serenity Garden Residence

Set within a historic grove, with quiet gardens and dedicated lymphatic-drainage and rest support after surgery.

  • Freshly prepared post-surgery nutrition menu
  • Private terraced walking paths
No Language Barrier

Your Personal Medical Assistant, Available 24/7

Clear communication is critical when receiving care abroad. At Akem Health, every patient is assigned a licensed medical interpreter and case manager fluent in their native language.

English Russian (Русский) Arabic (العربية) Georgian (ქართული) Romanian (Română)

Medical Document Translation

Your discharge summaries, lab results and prescriptions are translated into your native language by certified translators.

Medication & Pharmacy Delivery

All necessary creams, medication and compression garments are delivered to your hotel by your assistant.

Your Assigned Patient Coordinator

Ministry of Health Certified
ACTIVE & ONLINE
Your Assigned Patient Coordinator

Akem Health Care

Istanbul HQ
24/7 Direct Line Instant WhatsApp

“Selin was with me before I went into the operating room and when I woke up. I've never had this level of care in my own native language, even back home.”— Thomas M., Frankfurt (Hair Transplant & Dental Aesthetics)

Bosphorus boat tour
Rest for Body and Mind

The Captivating Calm of Istanbul After Recovery

Once your physician clears you for light travel and walking, we offer exclusive excursion options to discover Istanbul comfortably and without fatigue.

Private Bosphorus Boat Tour

A 2-hour panoramic Bosphorus cruise, away from the crowds, with fresh sea air to refresh your mind.

Gentle Wellness & Recovery Massage

Light, swelling-reducing and relaxing therapy from expert physiotherapists, within your surgical clearance.

Private Guided Historic Peninsula Tour

A fatigue-free visit to Hagia Sophia and Sultanahmet, with wheelchair or VIP vehicle support as needed.

International Follow-up Protocol

You're Never Alone, Even Back Home.

For 365 days after leaving Türkiye, we track your medical progress through our digital mobile platform. Your physician is one tap away for any question.

Scheduled Check-ups

Planned video consultations with your surgeon at months 1, 3, 6 and 12.

Visual Recovery Tracking

Upload photos and reports to a secure portal and get an instant review.

All your data is protected under HIPAA and GDPR international health-data security standards.
Akem Health Care Portal
Active for 365 Days
Video Consultation — Scheduled
Recovery Photo — Reviewed
Guarantee Certificate — Active
Configure Your VIP Package